Full course description
Hospitality Benchmarking Certificate
Operational benchmarking can provide the user with much information and answers to questions regarding the operation, such as:
- How profitable was the operation during the period compared to its forecast or budget?
- Were total revenues for the period maximized or were there missed opportunities?
- Did the hotel perform better than competitors in the same market?
- How profitable was the hotel compared to its Comp Set?
Once operational benchmarking is understood and practiced on a consistent basis, you will have a better understanding of the overall performance of the business. Having this knowledge base is important as it will provide insight when considering new strategies and improve the forecasting and budgeting process.
Your enrollment includes:
- Four course modules
- Basics of Operational Benchmarking
- Meet the KPIs and Indices
- My Hotel's P&L
- Choosing the Proper Comp Set
- 30-question exam
- 90% passing rate
- Unlimited attempts