21st Century Skills: Creativity

21st Century Skills: Creativity

Earn 2.5 CPE credits in Personal Development!

21st Century Skills: Creativity is a comprehensive program designed to enhance your ability to generate innovative solutions for challenges across all aspects of hospitality management. In today's rapidly evolving industry, your creative thinking skills directly impact guest experiences, operational efficiency, and business growth.

This course provides practical, industry-specific techniques for generating innovative ideas, implementing creative solutions, and building environments where innovation thrives consistently. Through interactive lessons, real-world hospitality scenarios, and targeted assessments, you'll develop a complete innovation toolkit that you can immediately apply in your workplace.

By mastering divergent and convergent thinking, developing a growth mindset, learning effective prototyping approaches, and building creative team dynamics, you'll transform the way you and your organization approach challenges and opportunities in the hospitality landscape.

After completion of this course, participants will be able to:

• Identify techniques for divergent thinking that can be applied to professional challenges.
• Recognize common cognitive biases that can impair creative problem-solving processes.
• Identify effective evaluation and prioritization methods used in convergent thinking.
• Identify the key characteristics that distinguish growth mindsets from fixed mindsets in innovation contexts.
• Recognize effective approaches for transforming ideas into reality through prototyping and implementation planning.
• Identify the essential components of innovative ecosystems that foster sustainable collaboration and creativity.
• Identify strategies that promote cognitive diversity and effective team composition for enhancing creative problem-solving.
• Recognize approaches for developing individual creative potential and providing effective feedback.
• Identify practices that establish creative routines and methods for overcoming creative blocks to sustain innovation.

Additional Information:

• No prerequisite knowledge is required to be successful in this course. Likewise, no advance preparation is required.
• Program Level: Basic
• Delivery Method: QAS Self Study

Policies:

In the event that an HFTP Academy course is cancelled, the cancellation will be communicated via email from Academy@HFTP.org. If a course is removed from the catalog after you have paid but before your allotted time has ended, a refund will be issued per the refund policy. 

The HFTP Academy will issue a refund only if a course is cancelled and access removed before paid time elapses. If a course is purchased by mistake, the HFTP Academy will evaluate the case and may offer to transfer enrollment to another course of equal or lesser cost.

In the unfortunate event of an issue regarding an HFTP Academy course, concerns may be submitted to Academy@HFTP.org. Each concern will be addressed in a timely manner.

Hospitality Financial & Technology Professionals (HFTP) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBAregistry.org.